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Returns & Exchanges
At Acid, we want you to be completely satisfied with your purchase. If your new pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
1
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to send back.
2
Prepare the Package
Place the items in their original packaging with all Acid tags attached to ensure they are protected during transit.
3
Ship It Back
Print your prepaid shipping label, attach it to the outside of your box, and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing